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Senior IT Support Lead

Senior IT Support Lead

Főbb feladataid lesznek


• Production troubleshooting and incidents handling

• Perform telecom product implementation, functional, interoperability, and acceptance testing (verify the required interfaces using Linux/UNIX/Windows Server high level languages).

• Update and track tests results, issues and associated test frameworks in partnership with development team.

• Define, create & execute manual and automated tests as needed for the entire business solution.

• Produce high quality documents and regular reports

• Identify, diagnose, report, and assist development team in resolving defects and verifying bug fixes.

• Taking ownership of technical issues, and working with R&D to resolve more advanced issues when necessary.

• Collaborate with global test team members to ensure clarity on deliverables, establish QA practices and promote knowledge transfer. Provides feedback to improve the testability or design of an end-to-end business solution.

• Facilitate communications between Customer teams, project manager and internal stakeholders

• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.

• Managing processes and ensuring to achieve targets in time.

• Collaboration with R&D experts and staff members responsible for operations at the production site.

• Sustainable Customer Relationship Management (define specific customer demands and comply with them in the product implementation, technical advice, etc.)

• Produce high quality documents and regular reports

A pozícióhoz tartozó elvárások


• Oracle (OCA) / Linux (SUSE)/ Software Testing (ISTQB) or other related professional certifications.

• Knowledge of test/QA processes and methodologies including execution and automation of tests.

• Experience in creating test environments and knowledge of performance test tools and simulators.

• Knowledge of bug tracking systems & defect management systems (JIRA, Confluence,.)

• Knowledge of Python, C, C++, Java or any other computer languages.

Előnyt jelent


• Bachelor's degree in a Telecommunication / IT / Computer Science/ Engineering / Mathematical discipline or relevant skills or equivalent professional experience.

• General understanding of database management systems and operating systems.

• SQL/ Oracle / Linux certifications/scripting or a college project that you were involved in is considered a plus.

• Prefer candidates possessing commercial experience implementing software solutions on UNIX and Linux platforms.

• Strong verbal and written communication skills. Able to communicate with peers and management.

• Ability to interact with diverse customers in a multi-cultural environment.

• English fluent; French and German preferable

• Deep competence of software engineering (BSS&OSS systems) and testing

• Excellent knowledge of testing strategies, procedures, ticketing and bug tracking tools

• Team spirit and hands-on, do it right from the first-time mindset

Amit kínálunk Neked


• Competitive compensation package

• International work environment & traveling opportunities.

• Professional & career development opportunities.

• Opportunity to work as part of an international team with a network of colleagues across the world.

• Work on engineering projects and implement BSS/OSS solution while gain specialized technical knowledge in order to learn the whole architecture of a BSS/OSS telecom system.

• High exposure to senior mentors and benefit from mentoring relationships.

• Receive feedback and coaching, and participate in appraisals and reviews to help meet your career goals.

• Travel Allowance for those who are working abroad.

Jelentkezem

CV feltöltés
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Vodafone
Union
Tsystem
Trumpf
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Mol
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Knorr-Bremse
Groupama
Generali
Cora
Bosch
Budapest Bank
Whale Cloud
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iroda

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